Sunday, May 26, 2019
Proton Holdings Berhad Company Vision & Mission Critique Essay
The Critiques on Vision & Mission of Perusahaan Automobil Nasional (PROTON) Vision can be define as an exhilarate statement that consists of goal and verifiable that an organization would like to achieve or accomplish in the mid-term or long term prospective. It is intended to dishs as a clear guide for choosing current and future course of action. It also becomes the drawr statement that will need the organization to achieve its objective and goals. Mission is a statement or a written declaration that consist of organization core purposes. Norm tot in every(prenominal)yy a mission statement remains unchanged oer time. Mission statement serve as filters to separate what is essential from what is not, a statement that clearly state which markets will be served and how for contrast organization and a statement that communicate a sense of future direction to the whole organization. Vision and Mission statement for an organization must be clear and comprehensible by all staffin the organization.Mission statement is slightly incompatible from Vision statement, although both statements carry same objective which lead and drive the company by act as a railway path in order for a company keep track on all course of action to achieve the organization objective and target. A mission is slightlything to be accomplished whereas a vision is something to be pursued for that accomplishment. As mentioned earlier, it is important for a company to have its own Vision and Mission statement and it is import for both statements are logically achievable and understandable. A vision helps to lead the company to its main objective. A mission defines the organization purposes. Vision of PROTON is to be A Leading Globally Mobility Solutions Provider. Mission statement of PROTON is to uninterruptedly construct innovative processes, products & redevelopments that win peoples hearts & minds.In my opinion, I do agree with the both Vision and Mission statements overdue to som e reason and factors that will be briefly explain and critique on the next paragraph. The reason I agree with the Vision statement because of several factors that physically may be observe and analyze on the result that related to the statement. The word of A Leading describes the position of PROTON in the automotive industries in Malaysia. For noncurrent a few years back, PROTON did achieve on that level as a No 1 ranking car manufacturer and volume of sales in Malaysia Automotive industries. The ranking drop and become No 2 since year of Myvi launched by Perodua. The only reason PROTON drop in ranking due to several factors that makes the Brand name losing its customers confidence. Since PROTON share being bought by DRB-Hicom, this Vision statement has been cut and to lead the company to get back on the No 1 ranking not only in Malaysia Automotive Industries precisely ranking No 1 orbicularly in term of mobility solution supplier which will further explain on next paragraph. The word Global being used and presence since PROTON start to export car to United res publica and acquired LOTUS. For the financial year of 14/15, PROTON had exported almost 600 Units of various model of car (Proton Models) to almost 45% big automotive market around the globe. The emergence of query & Development (RND) Division in Proton is also one of the main factors that the Vision statement has been setup as the Global Mobility Solutions Provider. With the ability to answer research and organic evolution on car engine, safety features and former(a) related technology for developing a new car that meet the demand and currentrequirement of global environmental act, PROTON set a target to be the leading Global Mobility solution provider which resulted to ensure PROTON excel in future. In order to perform this, a knowledge transfer and adoption of new technology being done by PROTON and it resulted from joint venture projects, exchange technology and others with various other a utomotive manufacturers around the world.The word of Mobility in the vision statement is referring to 6 main pillars of PROTON Business Structure. There are motor vehicles, technology provider, engineering services, manufacturing services, benevolent great(p) development and supporting business. Motor vehicles manufacture refers to the development of passenger vehicles (Exora), Performance-niche (Preve, Suprima & Iriz), alternative propulsion (Saga EV, Exora EV, Preve EEV & Iriz EV-Prototype and has high intension to be develop and produce in future), commercial vehicles (All Model) and others (Prototype Engine). All this activity has shown a various results and this justify a positive feedback on the vision statement setup by PROTON. It also inline with the objective to be a leading global mobility solution provider where all the 6 pillars had to be works together, by having a good human capital development through a professional training and supporting business through increase number of sales volume and high throughput of service of process revenue. in like manner that, PROTON has various strategy implemented to ensure all this 6 pillar working together, by having a contract assembly, component manufacturing (Proton Parts Centre), Sales & Service, Financing, amends and other for PROTON to build and develop a good platform to achieve the level in leading global mobility solution provider. Besides that PROTON has the capacity to serve the concept of mobility solution provider because, under PROTON there is more than 1 brand that joint with PROTON such as LOTUS, MIYAZU, POTENZA and others. PROTON also has experienced adoption of different management, business operation for sales and service brand such as Mitsubishi and Honda. With all this, it shows that the Vision is achievable and logically states the ability of PROTON to be at that particular proposition level in future. On the mission statement, it is verified that PROTON mission give and defines the o rganization as a whole.The word Continuously Create refers to the PROTON activity that continuous and constantly put an effort to deliver better solutions to target recipients which is the customers. A rapid development of new product technology and to rapidly close all issuesrelated to products failure become one of the major priority by PROTON. It is true that there is quite a lot of complaint on products but most of case solve within the time period set by the company. PROTON continuously develops an efficient and effective process in line with the needfully and preference of the customer. For example, the appointment booking for service job done through phone call, reminder of service done by Customer Retention Executive, talking to of cars at the customer doors, and others. The words of Innovative give the definition of new or improved solutions that is beneficial to users or customer and environment. Customer always becomes the foremost priority to PROTON. In inventing a ne w technology and process, environmental issues and local act remain to be one of the factors to be looks into before any changes made.As at 2015, there is a zero cases Proton involvement in Environmental Issues in Malaysia. All environmental rules and regulation fully complied by PROTON. All PROTON Service equipment being certified with Jabatan Kesihatan dan Keselamatan Pekerja (JKKP) and follow the standard set by the government and local authority. Process, Products and Services refer to the Outcomes from the efforts and initiatives by PROTON. This can be seen by PROTON had impose rapidly training for all staff on the process operation, products knowledge and Service quality in order to ensure a good service provide to the customer. This also to ensure all service provided in line with the statement of Win Peoples Hearts & Minds which desirable benefits by all stakeholders, especially to the customers and business partners.The main focus is to produce a quality services to all cus tomers and to retain customer confidence on the service provided. This shows the lading of PROTON to serve customer, stakeholders, employees and business partners by offering preferred and desired products and excellent services, delivering sustainable profit together with financial growth and sharing successes within the business process. As a conclusion, the Vision and Mission statement done by PROTON is clearly defines its objective and its target. Its reflecting the management aspirations for PROTON perform in high execution with support of its capabilities and creates the competitive conditions. The mission statement clearly identifies PROTON products service, specifies the customer needs and strategy to fulfil its and shows PROTON identities. Furthermore, the Vision statement shows clearly the company future strategic core and directionwhere PROTON should be in the future.
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